4Īs online shopping increased, the average number of not-in-person payments made to grocery stores, dining establishments, and general merchandise stores increased slightly by approximately one payment per person. While not directly comparable, supplemental surveys conducted in April and August found the number of consumers making in-person payments dropped sharply in April and began to increase throughout late spring and early summer. In 2020, consumers reduced the number of small-value cash payments by more than 40 percent compared to 2019, a decrease of three cash payments per month.Īs a result of the pandemic, the share of people reporting at least one in-person payment during the Diary period dropped to 72 percent, a 19-percentage point decline compared to the 2019 Diary. ![]() This change disproportionately affected the number of cash payments, which have historically accounted for most payments under $25. The decline in total payments in 2020 was mostly due to a decrease in the number of small-value payments under $25, which declined by approximately four payments per month. Of the 35 total payments made in 2020, cash, debit card, and credit card payments accounted for approximately 19 percent, 28 percent, and 27 percent, respectively. 3 Total payments in 2020 declined approximately eleven percent, or four total payments, compared to last year.
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